Building Better Relationships: The Importance of Equal Business Stature
Article Brian Welsh Article Brian Welsh

Building Better Relationships: The Importance of Equal Business Stature

I hate it when people think that, because they’re the customer, they can treat the supplier like something they’ve found on the sole of their shoe.

You know what that something is. It starts with the same letter that something does.

Customers who treat their suppliers like that are toxic, and suppliers who let their customers get away with it are digging holes for themselves they’ll never jump over.

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Characteristics of Leadership: See The Bigger Picture
Article Brian Welsh Article Brian Welsh

Characteristics of Leadership: See The Bigger Picture

I’ve always believed there’s a crucial difference between Leaders and Managers.

Leaders lead.

Managers manage.

I know. That’s quite a revelation, right? But, all sarcasm aside, you’d be surprised how many leaders I’ve met over the years who don’t understand that distinction.

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Characteristics of Leadership: Avoid the ‘Tunnel Vision Mentality’
Article Brian Welsh Article Brian Welsh

Characteristics of Leadership: Avoid the ‘Tunnel Vision Mentality’

There are two definitions of tunnel vision.

As far as leadership and management are concerned, tunnel vision is not being able to see the bigger picture. There can be many reasons for that, but the main one is usually this; we’re so confident that the decisions we’ve made and the outcome we’re focused on is right that we’re unable to accept there might be better ways of achieving our goal. We don’t even stop to consider other possibilities or seek the input of other people. We just keep forging ahead, certain that we’ve got it all worked out, and unable to see the wood for the trees.

Notice I used the word ‘unable’ a couple of times there. That’s because, in my experience, having tunnel vision doesn’t tend to be an obstinate ‘I’m right; you’re wrong’ refusal to see things any other way. Tunnel vision is much sneakier than that. It’s the complete inability to recognise that there are other ways of doing things.

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Overcome Your Fear of Failure
Article Brian Welsh Article Brian Welsh

Overcome Your Fear of Failure

Here’s the bottom line: You can't be an effective leader if you're afraid of making mistakes.

And, by the same token: You can’t be an effective leader if, once you’ve made mistakes, you don’t learn from them.

There are plenty of bad leaders around who coast through life in their ivory tower comfort zones. On the one hand, you can't blame them. If it's not broken, why take the trouble to fix it and risk the whole thing blowing up in your face, potentially exposing what an incompetent leader you are? But, on the other hand, if you’re a leader with an ‘if it ain’t broke, don’t fix it’ attitude, your business won’t evolve. Before you realise it, you’ll be left choking in the exhaust fumes of the more effectively led companies roaring past you, sweeping up your customers and profits as they go.

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The Three Biggest Mistakes I’ve Made in Business
Article Brian Welsh Article Brian Welsh

The Three Biggest Mistakes I’ve Made in Business

In my previous article, I talked about how we all make mistakes in business, and if someone says they haven't, they're almost certainly lying. Either that (P.S. there's no 'either that', they're definitely lying), or they haven't tried hard enough to fail, which says even worse things about their qualifications to be a leader. In fact, it says very bad things about their qualifications to be a human being. All human beings fail, all leaders fail; it's how we learn, grow resilience, and become better at what we do.

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Tall vs Flat Organisational Structures: What Are The Pros and Cons?
Article Brian Welsh Article Brian Welsh

Tall vs Flat Organisational Structures: What Are The Pros and Cons?

Did you know that the word ‘organisation’ comes from the Greek word 'oragon', which means 'tool'?

The idea behind it is that an organisation needs to have a structure to function correctly, and all the people inside that structure are the tools that make the organisation work.

That’s ironic when you consider that, in modern-day slang, calling people “tools” is guaranteed not to make you friends, but, according to the ancient Greeks, ‘tools’ are what we all are.

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