Net Promoter Score Benefits: How To Gain Useful Customer Reviews
Have you heard about the Net Promoter Score (NPS)?
If you haven’t, that’s probably because you’re already familiar with it, but you didn't know that's what it's called.
The Net Promoter Score is an online market research tool that comes in the form of a single survey question; usually, something like, 'How likely on a scale of 1 – 10 would you be to recommend our product and services.'
Legal Software Suppliers: Are There Any Mainstream Independent Suppliers Left?
Software consolidators buy companies to get economies of scale. For them, the perfect 'utopian position' is to have every customer of every business they've bought transfer to their 'go-forward product’. On top of that, I have yet to come across a software consolidator that didn't have a main go-forward product and an upgrade path for all the other product sets they've purchased.
Business Etiquette: Behave Better Than Your Competition
“If your Legal Software is so good, why don’t you shout louder about what you do?”
That's a good question, and when someone asked me it the other day, I had to think long and hard about my answer.
Reputable Suppliers: Summary
Software selection process: What is your software providers "Why"?
When you look at any list of ‘How to choose the right supplier’ – regardless of the sector you’re in – they always tend to give the same advice: Know what it is you need, check out their credentials, find out what their other customers have to say about working with them, etc. etc.
Reputable Suppliers: Support
Why It's Important To Challenge People To Think In Different Ways
Software selection process: How proactive is your software company?
Finding a software company you can trust and build a relationship with is hugely important. But there’s one other question you should ask yourself too:
How proactive is your software company in your particular sector?
Reputable Suppliers: Sales People
Why Honesty And Transparency Is Important
Legal industry software suppliers: Nine things to think about before making a purchase
What Is CPL’s Why?
What to look for in a new legal software product or supplier
There are many factors to consider when you're looking for a new legal software product or supplier. When you are sourcing a new product, some of the following advice might seem obvious. Other parts, not so much. Let’s take the points in order.
Reputable Suppliers: Legacy Products and Innovation
What Is Blockworx’s Why?
Here’s why Q1 2021 could be an interesting time for legal software providers
How many legal software firms will change hands in the first quarter of this year?
There have been around eight acquisitions in this space over the last twelve months, and approximately three or four of them were owner-managed. The last of those sales was almost dead-on the close of 2020.
What Is INSPCT’s Why?
What return on investment should you expect from your software?
When a business owner, CEO or IT manager purchases a new software product for their company, it’s usually with the same Return on Investment (ROI) in mind: to save their organisation time and money.
Reputable Suppliers: Referencing
