Net Promoter Score Benefits: How To Gain Useful Customer Reviews
Have you heard about the Net Promoter Score (NPS)?
If you haven’t, that’s probably because you’re already familiar with it, but you didn't know that's what it's called.
The Net Promoter Score is an online market research tool that comes in the form of a single survey question; usually, something like, 'How likely on a scale of 1 – 10 would you be to recommend our product and services.'
Software selection process: How proactive is your software company?
Finding a software company you can trust and build a relationship with is hugely important. But there’s one other question you should ask yourself too:
How proactive is your software company in your particular sector?